Terms and Conditions

Last updated: June 7, 2025

Welcome to travellers-explore! These Terms and Conditions ("Terms") govern your access to and use of our website, services, and applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Service.

1. Definitions

  • "Service" refers to the online travel booking and organization platform provided by traveller-touristonline.
  • "User," "You," "Your" refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • "Company," "We," "Us," "Our" refers to traveller-touristonline.
  • "Content" refers to any text, images, video, audio, or other multimedia content, software or other information or material submitted to, subsisting on or accessible from the Service.
  • "Booking" refers to any reservation made through our Service, including but not limited to flights, accommodations, car rentals, and tour packages.
  • "Third-Party Service Provider" refers to airlines, hotels, tour operators, car rental agencies, and any other external entities whose services are offered or booked through our platform.

2. Account Registration and Security

  1. To access certain features of the Service, you may be required to register for an account.
  2. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  3. You are responsible for safeguarding your password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.
  4. We reserve the right to suspend or terminate your account at our sole discretion if any information provided is false, inaccurate, or incomplete, or if you violate these Terms.

3. Booking and Payment Terms

3.1. Pricing and Availability

All prices displayed on the Service are subject to change without notice. Availability of flights, hotels, and other travel services is not guaranteed until a booking is confirmed.

3.2. Payment

Full payment is required at the time of booking unless otherwise stated. All payments are processed securely. You agree to provide valid and current payment information.

3.3. Confirmation

Upon successful payment and confirmation from the Third-Party Service Provider, you will receive a booking confirmation email detailing your itinerary and booking reference number(s). It is your responsibility to review this confirmation carefully and notify us immediately of any discrepancies.

3.4. Cancellations, Amendments, and Refunds

Cancellation and amendment policies vary depending on the Third-Party Service Provider and the specific terms of your booking (e.g., non-refundable rates).

  • You acknowledge that some bookings may be non-refundable or incur cancellation/amendment fees.
  • Requests for cancellations or amendments must be made in writing and are subject to the terms and conditions of the respective Third-Party Service Provider.
  • Refunds, if applicable, will be processed according to the policies of the Third-Party Service Provider and may take 7 days to appear in your account.
  • Our service fees, if any, are generally non-refundable.

3.5. Third-Party Service Providers

We act solely as an intermediary between you and Third-Party Service Providers. We are not responsible for the services provided by these third parties, including but not limited to flight delays, hotel cancellations, or service quality. Your contract for travel services is directly with the respective Third-Party Service Provider, and their terms and conditions will apply.

4. User Responsibilities and Conduct

  1. You agree to comply with all applicable laws and regulations in connection with your use of the Service.
  2. You warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms and make bookings.
  3. You are responsible for obtaining all necessary travel documents (passports, visas, health certificates, etc.) and complying with entry requirements of your destination countries.
  4. You agree not to use the Service for any unlawful or prohibited purpose.

5. Intellectual Property

All content on the Service, including text, graphics, logos, images, software, and the compilation thereof, is the property of traveller-touristonline or its content suppliers and protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as generally permitted for personal, non-commercial use.

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, SERVICES, OR SOFTWARE.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7. Limitation of Liability

IN NO EVENT SHALL traveller-touristonline, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICE DURING THE 2 MONTHS PRIOR TO THE CAUSE OF ACTION.

8. Indemnification

You agree to defend, indemnify, and hold harmless traveller-touristonline and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms; or c) content posted on the Service.

9. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of France, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by the courts of Paris, France, which shall have exclusive jurisdiction.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will immediately cease.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

12. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

13. Contact Information

If you have any questions about these Terms, please contact us: